The reason given was "Under the Acceptable Use Policy, PayPal may not be used to send or receive payments for certain sexually oriented materials or services or for items that could be considered obscene". This is wrong/false on so many levels. We used PayPal only as a means to receive voluntary donations from people who wanted to support further development of Voat and to help pay for our hosting fees. This is beyond crazy.
According to PayPal User Agreement, our funds can be kept by PayPal for 180 days. I requested further clarification from PayPal, but I would like to advise everyone who planned to donate to Voat - to NOT do so via PayPal.
Honestly, I don't know what I expected when I trusted PayPal with our donation money. I apologize to everyone who donated to us through PayPal and I will badge everyone who did so even if the funds are never released by PayPal.
view the rest of the comments →
Goatfago666 ago
Paypal are worse than useless when you try to contact them through email/contact forms. Your best bet is to get someone on the phone. I sold something last year through eBay and the person claimed they never received it and got their money back, even though I had proof that it was delivered. After I got spoke to someone on the phone they reversed the refund within an hour.
I still owe them €46 in selling fees, which they definitely won't be getting now. I'd been thinking of paying it off when I could afford it, but after this stunt that's never going to happen.