https://archive.is/4aYtQ :

TripAdvisor users threaten to leave bad reviews to 'blackmail' owners into giving refunds over unfair complaints

'Mr Baker, who also runs a pub in Colchester, Mr Baker, who also runs a pub in Colchester, Essex , said: "It's extremely frustrating. '

'"We get it frequently, people who sit in and say 'if you don't take this off my bill, we will put it on TripAdvisor'. '

' If they behave like that we don't want them back anyway."'

'I have no problem with opinions, I do with a distortion of the facts. ', "If people don't like the decor or something that's up to them."

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